Submission Guidelines

Journal of eCommerce Business, (JEB) accepts original articles only submitted to JEB.  Manuscripts submitted to JEB should not be under review by another journal simultaneously nor has it been published previously. The copyright is transferred to JEB once a manuscript is published in JEB. Manuscripts submitted will be blind reviewed by at least two reviewers. There is no submission or publication fees.

Manuscripts submitted should not exceed 6,000 words and should be submitted on the journal web site (SUBMIT MANUSCRIPT) as a PDF document. Accepted manuscripts must be submitted as MS-Word document according to instruction provided by the technical editor. Submitted manuscripts will be desk reviewed before submitting to reviewers. JEB reserves the right to reject any article without explanation. Please use the submission page to submit your manuscript.

Manuscripts need to be submitted as two files: 1) Manuscript containing a Title Page with author information 2) Manuscript without a Title paga and no author identification. The files  should be formatted in the following order: Title, abstract; keywords; main text; acknowledgements; references; appendices (as needed); table(s) with caption(s) (on individual pages), and figures with captions (on individual pages) as needed.

File Types: Initial submission: PDF Accepted papers: MS-Word
Font: 12 point, Times New Roman
Text [Including references]: Double-spaced, left-justified
Page Layout: 1-inch margins on all sides with page numbers in the upper right corner
Page Maximum: 35 pages, properly formatted including title, abstract, keywords, text, references, tables, figures, and footnotes

Abstract of 150 words are required for all manuscripts submitted.

Each manuscript should have up to 6 keywords

All authors of a manuscript should include their full names, affiliations, postal addresses, telephone numbers and email addresses on the Title Page of the manuscript. One author should be identified as the corresponding author. Please note that the email address of the corresponding author will normally be displayed in the article published in PDF as online article.


First level headings should be concise in BOLD CAPITAL LETTERS and aligned left. Second level headings should be italicized. References that are cited in the text should contain the author’s surname, followed by the publication date (year). For example Karakaya and Stahl (2015) indicate that…..Any work cited in text need to be included in the reference list. Place them at the appropriate point in the text. If they appear within parenthetical material, put the year within commas (e.g., Karakaya and Stahl, 2009). Any citation in text with three or more authors should be referenced as follows: (Karkaya et al., 2015).

Mathematical Notation

  • Equations should be centered on the page. If equations are numbered, type the number in parentheses flush left margin.
  • Standard deviation is abbreviated as SD, standard error as SE, and Mean as M.
  • Do not italicize equations including symbols
  • Do not place a zero before any decimal points (.99).

Complete references need to be placed at the end of the manuscript following the examples below:

Journal Articles

Karakaya, Fahri and Nora Ganim Barnes (2010), “Impact of Online Reviews of Customer Care Experience on Brand or Company Selection,” Journal of Consumer Marketing, 27(5), 447-57.

Karakaya, Fahri and Awasthi, Abhrawashyu (2014), “Robustness and Sensitivity of Conjoint Analysis versus Multiple Linear Regression Analysis,” International Journal of Data Analysis Techniques and Strategies, 6(4), 121-35.

Karakaya, Fahri, Charles Quigley, Frank Bingham, Juerg Hari, and V. Aslihan Nasir (2014), “Business Students’ Perception of Sales Career: Differences between students in Switzerland, Turkey and the United States,” Journal of Education for Business, 89(1), 13-19.


Karakaya, Fahri and Erdener Kaynak (1995), “How to Utilize New Information Technology in the Global Marketplace: A Basic Guide,” Binghamton, NY:Haworth Press, Inc.

Book Chapters

Karakaya, Fahri, (2011), “Business-to-Consumers eCommerce: how companies use the Internet in marketing products and services to consumers,” In Services Sciences, Management and Engineering, Edited by Nejdet Delener, 27-45.

Web Sites and URLs

List author last name and first names, publication date, title of page on Web cite in quotes, the date material was accessed in parentheses, and the full URL of the actual Web Page.

Brown, Donald (2014), “Online Customer Service,” (accessed May 26, 2014), [available at].